Mail not received

Link to this post 15 Oct 10

First off, I finally figured out why my mail box was still overloaded. Haha. I needed to move them OFF the IMAP folders and into the "personal folders" section. DUH. LOL!


Ok, so since my mail was full I couldn't receive or sometimes send messages. So, is there a way that the server will continue to try and send them to me or are they just lost in limbo somewhere?

Thanks!

Link to this post 19 Sep 11

Hi there aleinoodleknits,

All e-mail that was stucked on the server are deleted within a specific number of days if they are not delivered successfully. They will be pending for a couple of days until you freed up some space on your mailbox.

In order for this not to happen again, is by setting up your e-mail on your e-mail client as IMAP. IMAP will download all the e-mail on your computer and it'll use your computer storage not the server storage.

Please do let us know if you need further assistance. Thank you.

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